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How panglima88 Protects Your Personal Data

At panglima88, your personal data is handled with clear purpose: we collect only what we need to run your account, process deposits via DANA, OVO, GoPay and QRIS…

Data collected only for account operationDANA, OVO, GoPay & QRIS transactions protectedYour right to access or delete dataJakarta & Surabaya accounts coveredContact us anytime via live chat

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What Data We Collect and Why

panglima88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with panglima88, we collect your name, email address, phone number, and payment-method identifiers — for example, the wallet ID linked to your DANA or OVO account, your GoPay reference, or the QRIS code you scanned at deposit. We also log device

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type, IP address, and session timestamps so we can detect unusual login activity and protect your balance. Eligibility to use our platform depends on local law. We do not sell your data to third parties, and we do not use it for purposes beyond running your
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account, processing your transactions, and improving service reliability. Data related to payment disputes is retained for the period required by applicable financial regulations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

DATA HANDLING PRACTICES

Six Ways We Handle Your Data Responsibly

From the moment you open your account to the point you close it, panglima88 applies consistent data-handling practices.

Encrypted Storage

All account data, including your payment-method identifiers from DANA, OVO, GoPay and QRIS deposits, is stored using AES-256 encryption. Only authorised system processes can read this data at runtime.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on your device. You can manage cookie preferences through your browser settings at any time without losing your account.

Account Security Layers

Login activity is monitored in real time. If we detect a session from an unrecognised device or location, we flag it and may ask you to re-verify via the email address on your account before access continues.

Data Retention Schedule

Active account data is held for the life of your account plus any period required by financial regulations. Once you close your account and the retention window expires, your personal data is permanently deleted from our systems.

Third-Party Sharing Policy

We share data only with the payment processors needed to complete your DANA, OVO, GoPay or QRIS transactions, and with fraud-screening services. We do not share data with advertisers or data brokers under any circumstances.

Your Rights & How to Act

You have the right to access, correct, or request deletion of your personal data. Submit your request via live chat or the in-account Privacy panel; we aim to complete all requests within 30 calendar days of receipt.

Frequently Asked Questions About Our Privacy Policy

Below you will find answers to the privacy questions we hear most often from people in Jakarta, Surabaya, and across Indonesia. If your question is not covered here, reach out via live chat — our team is available around the clock to help.

We collect your name, email address, phone number, and the payment identifier tied to your chosen method — DANA, OVO, GoPay or QRIS. We also log device type and IP address purely for account security purposes.

Wallet identifiers from DANA and OVO are encrypted using AES-256 before being written to our database. Only the transaction-processing system accesses this data; no staff member can view your raw wallet credentials.

Yes. Log into your account, go to Settings then Privacy, and submit a data-access request. We will compile and send a summary of your stored data to your registered email address within 30 calendar days.

Send a deletion request through the in-account Privacy panel or via live chat. Once your account is closed and any regulatory retention period expires, all personal data linked to your profile is permanently removed from our systems.

We share data only with the payment processors required to complete your DANA, OVO, GoPay or QRIS transactions and with fraud-screening services. We do not sell, rent, or trade your data with advertisers or any unrelated third parties.

We retain your data for the period required by applicable financial regulations after account closure — typically no longer than five years for transaction records. Personal profile data is deleted as soon as the retention window closes.

Changing your deposit method updates the payment identifier we store going forward. Historical QRIS transaction references are retained only for the regulatory period, then deleted. Your new GoPay identifier is encrypted immediately upon being saved.

How panglima88 Protects Your Personal Data

How to Reach Us About Your Data

Six Ways We Handle Your Data Responsibly

Encrypted Storage

Cookie Usage

Account Security Layers

Data Retention Schedule

Third-Party Sharing Policy

Your Rights & How to Act

Frequently Asked Questions About Our Privacy Policy

01 What personal data does panglima88 collect when I open an account?

02 How is my DANA or OVO wallet information stored and protected?

03 Can I request a copy of all the data panglima88 holds about me?

04 How do I ask panglima88 to delete my personal data?

05 Does panglima88 share my data with third parties?

06 How long does panglima88 keep my account data after I close my account?

07 What happens to my data if I switch from QRIS to GoPay for deposits?

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